{"id":10216,"date":"2023-12-22T09:24:18","date_gmt":"2023-12-22T08:24:18","guid":{"rendered":"https:\/\/cadolino-werbeartikel.ch\/?p=10216"},"modified":"2024-01-01T16:23:09","modified_gmt":"2024-01-01T15:23:09","slug":"die-macht-persoenlicher-kommunikation-verbundenheit-mit-kunden-und-team-bei-neo-one","status":"publish","type":"post","link":"https:\/\/cadolino-werbeartikel.ch\/fr\/die-macht-persoenlicher-kommunikation-verbundenheit-mit-kunden-und-team-bei-neo-one\/","title":{"rendered":"Le pouvoir de la communication personnelle: l’attachement aux clients et \u00e0\u00a0 l’\u00e9quipe chez Neo One"},"content":{"rendered":"

Dans une \u00e8re de num\u00e9risation et d’am\u00e9lioration de l’efficacit\u00e9, Jan Braunschweiler, CEO et fondateur de Neo One, souligne l’importance des liens personnels pour la fid\u00e9lit\u00e9 des clients et des collaborateurs. Dans une entreprise qui s’occupe chaque ann\u00e9e d’environ 300 clients gr\u00e2ce \u00e0\u00a0 30 collaborateurs d\u00e9vou\u00e9s, l’accent n’est pas seulement mis sur les processus num\u00e9riques, mais aussi sur la proximit\u00e9 avec les personnes derri\u00e8re les magasins, toujours avec le soutien cr\u00e9atif de cadolino.<\/strong><\/p>\n

” En tant que prestataire de services informatiques, notre vie quotidienne est naturellement fortement influenc\u00e9e par le num\u00e9rique “, explique M. Braunschweiler. ” C’est pourquoi nous consid\u00e9rons qu’il est d’autant plus important d’entretenir une relation personnelle avec nos clients \u00e0\u00a0 travers des conversations directes et des gestes sp\u00e9cifiques en dehors de l’utilisation pure des produits informatiques. Cela se manifeste non seulement par des visites de clients et des dialogues, mais aussi par des \u00e9v\u00e9nements et des cadeaux qui vont bien au-del\u00e0\u00a0 de simples articles de rangement. ” L’une de nos campagnes les plus remarquables a \u00e9t\u00e9 la campagne ‘Knaller’ “, explique Braunschweiler. ” Avec le slogan ‘Vous \u00eates le plus gros’, nous avons offert \u00e0\u00a0 nos clients une bouteille de champagne accompagn\u00e9e d’une note personnelle. Cette campagne, comme beaucoup d’autres, a \u00e9t\u00e9 \u00e9labor\u00e9e en collaboration avec l’\u00e9quipe de Cadolino, qui concr\u00e9tise nos valeurs et nos objectifs de mani\u00e8re cr\u00e9ative. Apr\u00e8s tout, ce sont les choses dont les clients se souviennent – elles transmettent notre appr\u00e9ciation \u00e0\u00a0 un niveau interpersonnel. ”<\/p>\n

Num\u00e9rique avec une touche humaine: collaborateurs et clients<\/p>\n

Malgr\u00e9 l’orientation num\u00e9rique des produits Neo One, Braunschweiler insiste sur l’importance de l’empathie et de l’engagement personnel des collaborateurs, en particulier ceux qui sont en contact direct avec les clients. ” Gr\u00e2ce \u00e0\u00a0 des conversations approfondies, nous comprenons les besoins et les incertitudes possibles de nos clients “, explique-t-il. Mais cette communication requiert une base humaine, tant pour les clients que pour les collaborateurs. Neo One attache beaucoup d’importance \u00e0\u00a0 la coh\u00e9sion de l’\u00e9quipe et investit dans les campagnes, les \u00e9v\u00e9nements et la reconnaissance des collaborateurs et des clients.<\/p>\n

Le r\u00f4le de cadolino: Cr\u00e9er le Sp\u00e9cial<\/p>\n

La recherche de l’innovation et l’aptitude \u00e0\u00a0 surprendre les clients et les collaborateurs ne sont pas des t\u00e2ches faciles.<\/p>\n","protected":false},"excerpt":{"rendered":"

Dans une \u00e8re de num\u00e9risation et d’am\u00e9lioration de l’efficacit\u00e9, Jan Braunschweiler, CEO et fondateur de Neo One, souligne l’importance des liens personnels pour la fid\u00e9lit\u00e9 des clients et des collaborateurs. Dans une entreprise qui s’occupe chaque ann\u00e9e d’environ 300 clients gr\u00e2ce \u00e0\u00a0 30 collaborateurs d\u00e9vou\u00e9s, l’accent n’est pas seulement mis sur les processus num\u00e9riques, mais…<\/p>\n","protected":false},"author":237710207,"featured_media":10218,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2857],"tags":[],"class_list":["post-10216","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee"],"yoast_head":"\nLe pouvoir de la communication personnelle: l'attachement aux clients et \u00e0\u00a0 l'\u00e9quipe chez Neo One - cadolino<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cadolino-werbeartikel.ch\/fr\/die-macht-persoenlicher-kommunikation-verbundenheit-mit-kunden-und-team-bei-neo-one\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Le pouvoir de la communication personnelle: l'attachement aux clients et \u00e0\u00a0 l'\u00e9quipe chez Neo One\" \/>\n<meta property=\"og:description\" content=\"Dans une \u00e8re de num\u00e9risation et d’am\u00e9lioration de l’efficacit\u00e9, Jan Braunschweiler, CEO et fondateur de Neo One, souligne l’importance des liens personnels pour la fid\u00e9lit\u00e9 des clients et des collaborateurs. 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